Terms of Service

1. Acceptance of Terms

By accessing and using the Evanix Chemicals website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

2. Products & Pricing

• All prices are listed in Kenyan Shillings (KES) and are subject to change without prior notice
• We make every effort to display accurate product information, but do not guarantee that descriptions, images, or pricing are error-free
• We reserve the right to limit order quantities and to decline any order at our discretion

3. Orders & Payment

Placing an order constitutes an offer to purchase. We will confirm your order via email or WhatsApp. Payment must be completed before dispatch. We accept M-Pesa, bank transfer, and other payment methods as indicated at checkout.

4. Shipping & Delivery

We strive to dispatch orders promptly. Delivery times vary depending on your location within Kenya. Evanix Chemicals is not liable for delays caused by third-party courier services or circumstances beyond our control.

5. Returns & Refunds

Due to the nature of chemical products, returns are accepted only for damaged or incorrect items. You must notify us within 48 hours of delivery with photographic evidence. Approved refunds will be processed within 7 business days.

6. Intellectual Property

All content on this website — including text, graphics, logos, and images — is the property of Evanix Chemicals and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without prior written consent.

7. Limitation of Liability

Evanix Chemicals provides products for professional and industrial use. We are not liable for any misuse of products, allergic reactions, or damages resulting from improper handling. Users are responsible for ensuring products are suitable for their intended application.

8. Account Responsibility

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately of any unauthorized use.

9. Changes to Terms

We reserve the right to modify these terms at any time. Updated terms will be posted on this page. Continued use of our website after changes constitutes acceptance of the revised terms.

10. Contact Us

For questions about these terms, please reach out through our contact page or via WhatsApp.